EXFM in Vietnam: how to receive Vietnamese dong

How an EXFM exchange in Vietnam works

Start a request on the EXFM website or in Telegram. Tell the manager your sending currency and amount, your city and preferred payout method. EXFM will calculate the VND amount and confirm the terms. If the quote works for you, check the payment details and transfer only then.

1. Open the official EXFM website or Telegram bot using the links at the end of this guide.
2. Give the amount, sending currency, city in Vietnam and preferred payout method.
3. Ask the manager to confirm the rate, final VND amount, quote validity and fees.
4. Check the recipient name and payment details in the request.
5. Confirm the terms and transfer money using the agreed details.
6. Receive the dong and keep the request number and payment confirmation.

How to receive VND

Transfer to a Vietnamese bank account

If you have an account with a Vietnamese bank, ask EXFM to send the payout there. Before paying, check the account holder's name and account number, plus the amount that will arrive after any fees. Confirm with the manager that your bank and account details are supported.

ATM cash pickup

For an ATM payout, ask where to collect the money, whether you need a code or instructions, and what the per-transaction limit is. Find out whether the ATM charges a fee and what to do if it does not dispense the cash.

Cash delivery

Arrange the delivery address and time with EXFM. Before transferring the full amount, check whether your area is covered, when to expect the courier and how to confirm that you received the dong.

What to check in the quote

• How much VND you will receive after all fees.
• How long the quoted rate is valid and whether it can change after you send the transfer.
• Whether there is a limit or minimum amount for your chosen method.
• Whether your city, bank or delivery address is supported.
• Who the recipient is and where to contact support if your request is delayed.

Compare the final amount, not just the exchange rate. Bank, ATM or delivery fees can affect the result. Terms depend on the amount, sending currency and city, so request a fresh quote before each exchange.

How to compare exchange options

Compare the amount of dong you will actually receive after all deductions, not just the displayed rate. Use the same sending amount, payout method and quote time. Ask separately about any sending-bank, intermediary, ATM or delivery fees that may apply.

What to keep after confirming a request

• The request number and messages confirming the terms.
• The amount sent and the agreed VND payout.
• The recipient details and payment confirmation.
• Cash pickup instructions or support contacts in case of a delay.

If new payment details arrive after you have paid, or the terms differ from what you agreed, stop and confirm them through an official support channel. Do not send additional money in response to an unsolicited message.

What is known about EXFM's reliability

EXFM lists a Bank of Thailand licence, number MC225670007, on its official website. That licence applies in Thailand. According to the EXFM team, the company is currently going through the process of obtaining an official licence in Vietnam; the process has not yet been completed. Before exchanging, ask support which legal entity handles your transaction and what documents apply to your request.