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VNeID in Vietnam offers over 77 features and 19 groups of online public services

Vietnam's VNeID platform has developed over 77 features, recorded more than 500 million visits and provided 19 groups of online public services.

The VNeID platform in Vietnam
Photo: VNA

The National Electronic Identification Platform, VNeID, has developed more than 77 features, recorded over 500 million visits and provided 19 groups of online public services, as well as utilities in healthcare, transport and justice. The Police Department for Administrative Management of Social Order under the Ministry of Public Security, known as C06, made the announcement.

By September 30, around 768,000 data lookups had been conducted via VNeID to determine eligibility for policy benefits. More than 14,700 residence-related applications and some passport applications had been exempted from fees, saving the public approximately 232.6 million VND, or about 9,000 USD. Twenty-five localities introduced zero fees for certain online public services. The measure is expected to save residents and businesses around 37 billion VND annually.

The Public Administration Service Centre in Phong Nha commune, Quang Tri province

These direct benefits have encouraged greater public participation in providing data and giving feedback to state agencies. VNeID has recorded 23.3 million submissions of payment account information, more than 334,000 submissions of driving licence information, over 103,000 birth certificate records and more than 70,000 land-use rights certificate records, among other data.

VNeID is used by around three to six million people daily, while approximately 19.1 million social security and payment account details have been integrated into the platform. A C06 representative said around 87% of citizens have bank accounts.

Authorities have issued 86.4 million electronic identification accounts to Vietnamese citizens, 109,000 to foreign nationals and 950,000 to organisations. The Digital Literacy for All platform offers 170 courses and has attracted more than 3.6 million participants.

Around 49.7% of administrative procedure applications and public services are now handled online, approximately five times the previous rate. Vietnam's e-government development ranking has risen by 15 places to 71st among 193 countries compared with the period before Project 06.

According to C06, more than 20.6 million citizen submissions were made on draft amendments to the Constitution, nearly 3.3 million people contributed feedback on draft documents for the 14th National Party Congress, and two million comments were submitted on the Criminal Code, Criminal Procedure Code, Law on Real Estate Business and Land Law.

The Ministry of Public Security has coordinated with the banking and telecommunications sectors on biometric verification and data sharing. Approximately 268.7 million banking records and nearly 149 million mobile subscriber records were transferred to the National Population Database for standardisation. The measures helped curb identity fraud, junk SIM cards and unlawful use of information registered under other people's names.

At the 2026 Vietnam Digital Awards, C06 was recognised for the VNeID platform. Its director, Major General Vu Van Tan, was also honoured in the Outstanding Digital Transformation Leader category.

Sources: VietnamPlus / Vietnam News Agency