GrabCar and GrabTaxi are not the same service
Grab officially separates them. GrabCar is a ride booked through the platform with a price shown in the app, except for separately stated tolls or surcharges. GrabTaxi is a licensed taxi booked through Grab: the app can show an estimate while the actual fare is calculated by the meter. If a fixed amount matters to you, check the exact service type before confirming.
What Be offers
Be is a major Vietnamese platform that continued to operate in more than 20 cities in 2026 and offers beBike, beCar, and beTaxi. For visitors, it is a useful alternative when Grab has few vehicles nearby, demand is high, or a different pickup point is more convenient.
Regular street taxis
Licensed taxis remain a normal option, especially at airports, stations, and hotels. Before moving, make sure you understand how the fare will be calculated: by meter or an agreed fixed price. If a driver offers a 'special price' without using the meter, compare it with the app first.
At airports
- Check the official ride-hailing pickup point in the app.
- Do not get into a car simply because someone shows a Grab or Be logo on a phone.
- Match the licence plate and driver name.
- Check whether airport and road fees are included.
- For a late arrival, prepare mobile internet and your hotel address in advance.
How to avoid fare disputes
- Take a screenshot of the price and service type before the ride starts.
- Do not change the destination verbally if you can change it in the app.
- For a regular taxi, check that the meter is running.
- Clarify tolls and airport surcharges separately.
- For disputes, use the platform's support and trip history.
Questions and answers
Which is better: GrabCar or a regular taxi?
For most visitors, GrabCar is easier because the price and trip history are visible in advance; a regular taxi may still be faster at a specific location.
Is there an alternative to Grab?
Yes. In 2026, Be offers beCar, beBike, and beTaxi in more than 20 cities.
Can I be charged more than the in-app price?
Separately stated tolls, airport charges, or other surcharges may apply. Check the terms of the specific service.
Can I hail a taxi on the street?
Yes. Use a licensed vehicle and make sure the fare method is clear.