If internet is already included
Do not order a new line before testing the existing one. Ask the landlord which provider serves the property and who contacts support when something breaks. In small serviced apartments, a shared network may look fast during the day and slow down in the evening, so test at the times you actually work.
If you need your own connection
Check technical availability with more than one provider. The documents and contract process for a foreign renter can vary by provider, property type, and lease. In some buildings, it is simpler for the landlord to hold the contract.
Speed
In 2026, major providers market plans ranging from hundreds of megabits to gigabit-class service. Viettel, for example, publishes home packages starting around 300 Mbps and promotes Wi‑Fi 7/gigabit products. The maximum line rate, however, is not the same as the speed every device will receive over Wi‑Fi.
Router and apartment layout
- Place the router near the centre of the apartment.
- Do not hide it behind a TV or inside a metal cabinet.
- Use 5 GHz/6 GHz for nearby devices and 2.4 GHz for longer range or IoT.
- Consider mesh Wi‑Fi in a large apartment.
- Use Ethernet for a work computer where possible.
Before paying
- Contract length.
- Installation or activation fees.
- Who owns the router.
- Any multi-month prepayment.
- Cancellation terms if you move.
- Whether the connection can be transferred to a new address.
Questions and answers
Which home internet providers operate in Vietnam?
Major options include Viettel, VNPT, and FPT Telecom.
Can foreigners get home internet?
In practice, yes, but required documents and contract structure depend on the provider and accommodation; sometimes the landlord can arrange it more easily.
What speed do I need for remote work?
For normal video calls and cloud apps, a stable line matters more than headline speed. Hundreds of Mbps is usually more than enough for one person.
Do I need my own router?
Not necessarily, but replacing the router or adding mesh can significantly improve coverage in a large apartment.